The Paddock Inc

The Totally Stocked English Tack Shop
  
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POLICIES    

privacy notice:

Your privacy is important to us. We will not share any personally identifiable information with anyone for any reason without your explicit permission. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.

Security
We take every precaution to protect your privacy. When you submit sensitive information via the website, the information is protected both online and offline. When sensitive information such as a credit card number is required, that information is transmitted with the most advanced encryption software in the industry SSL. All personal information is protected offline as well in our restricted offices. Only employees who need the information to perform a specific job (for example, a billing specialist or a customer service representative) are granted access to personally identifiable information. The computers on which information is stored are kept in a secure and closely monitored environment.
Log Files
For each visitor to our site, the web server automatically recognizes and collects, where possible, the domain name and IP address, pages visited, length of visit, and other general usage data. This information is not linked to personally identifiable information. It is collected and stored with the same information from all visitors in a log file. This log file is then used to determine general site usage patterns and to analyze trends so that a more useful, streamlined experience may be provided.

Cookies
A cookie is a piece of data stored on your hard drive. Cookies allow us to optimize your experience on the site. For instance, by setting a cookie, you would not have to log in a password more than once, thereby saving time. Usage of a cookie is in no way linked to any personally identifiable information while on this site. Once you close you browser, the cookie simply terminates. If you reject the cookie, you may still use this site. However, your usage in some areas of the site may be limited.

Children
We do not sell products for purchase by children. We sell products children for products for purchase by adults as a small percentage of our business. If you are under 13, you may use this site only with express permission of a parent or guardian. Children under 13 may not register on our site without the express written consent of a parent or guardian.

When Leaving This Site
This web site contains links to other, non-affiliated sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you when you leave this site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Take Privacy Seriously
We believe our Policy provides you with the safest shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will do our best to notify you.

If you have any questions about the security of our website, or your privacy, please contact us.

 

Qualified Saddle Fitter-SMS, UK

Kyrena L. Robinson

kyrena@thepaddockinc.com

 

 

 

  

Return & refund Policy...

The Paddock Inc - Customer Satisfaction Guarantee

We stand behind the quality of our products. If you are not satisfied with your purchase, simply return it and we will gladly offer an exchange or return on any item for store credit only.*

Defective merchandise accepted within 10 days of purchase.

Many of our manufacturers offer generous replacement policies, we suggest you consult your product warranty and contact the company, we will be helpful in any way.

*We cannot accept personalized, custom items or underwear for return.

Shipping & handling info...

Shipping Choices – We ship US Postal Service, UPS, FEDEX, we pick the most economical choice, if you prefer a specific carrier please let us know.  Typically your order will ship the same day, you will be notified at the time of order if there will be a delay. You are responsible for the cost.